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Financial Assistance Program

billing and insurance

In keeping with our mission, Powers Health's hospitals are committed to providing medically necessary healthcare to everyone, regardless of the ability to pay. Our Helping Hand Financial Assistance Program is one of the options we offer to ensure that the cost of healthcare is not a barrier to patients in need.

Patients are encouraged to communicate with the hospital's financial counselors if they do not have healthcare benefits or qualify for government programs that would cover the cost of medically necessary services. Our financial counselors can help patients complete the necessary forms to request financial assistance to pay hospital bills.

Community Hospital, St. Catherine Hospital and St. Mary Medical Center are Medicaid enrollment centers. Financial counselors will help you to enroll. If you would like to enroll on your own, click the link provided and follow the instructions: Apply for Indiana Medicaid

Financial Assistance Documents

The Helping Hand Financial Assistance Program offered by the hospitals of Powers Health help patients pay for medically necessary healthcare services. Some patients will be eligible for free care (100% discount) and some may have to pay a small portion. If you are interested in applying for government funding or the Powers Health Helping Hand Financial Assistance Program, please click here to print out a copy of the application.

Below is a chart showing the 2024 Federal Poverty Level guidelines and the discounts offered by Community Hospital, St. Catherine Hospital and St. Mary Medical Center. Please note that this chart represents the income guidelines for True Self Pay/Uninsured.

   
 2024 Poverty Guidelines
Household Size Up to 200% 201-250% 251-300% Over 300%
1 30,120 37,650 45,180 45,181
2 40,880 51,100 61,320 61,321
3 51,640 64,550 77,460 77,461
4 62,400 78,000 93,600 93,601
5 73,160 91,450 109,740 109,741
6 83,920 104,900 125,880 125,881
7 94,680 118,350 142,020 142,021
8 105,440 131,800 158,160 158,161
9 116,200 145,250 174,300 174,301
10 126,960 158,700 190,440 190,441
11 137,720 172,150 206,580 206,581
* For Family Units with more than eleven members, please see your supervisor
         
  Helping Hand
Discount Applies
at this Rate
 
 100%
 80%  74%  0%
For Charity
(follow Self Pay discount)

Patients who do not have healthcare insurance and whose family income exceeds 300% of the Federal Poverty Level may be eligible for the Self-Pay/Prompt Pay Discount Program. Community Hospital, St. Catherine Hospital and St. Mary Medical Center offer a 30% discount to any true self-pay account at the time of final billing. A prompt pay discount of 10% will be applied, if payment is made at time of service.

Self-Pay/Prompt Pay Discount Program does not apply to:

  • Patient portion not covered by insurance, if an insurance discount has already been allowed.
  • Accounts with health benefits coverage.
  • Accounts that are applied to the insurance deductible.
  • Accounts that became self-pay due to insurance denial due to patient/insured negligence.
  • Cosmetic surgery packages.
  • Accounts that have been sent to a collection agency.

Our Self-Pay/Prompt Pay Discount Program applies only to inpatient, outpatient or Emergency Department services and is not applicable to professional fees or fees for services performed by any physician.

Powers Health's provision of charity care is voluntary and discretionary. All applications are kept completely confidential.

Our Financial Counselors are available seven days a week to assist you. Please call to make an appointment to ensure prompt services, especially in the evenings. We also see patients on a walk-in basis at Community Hospital and the Patient Financial Services office for Powers Health.

Community Hospital
901 MacArthur Blvd., Munster, IN
877-785-6060
Monday - Friday, 8 am-8:30 pm 

St. Catherine Hospital
4321 Fir St., East Chicago, IN
877-785-6060
Monday - Friday, 8 am-8:30 pm 

St. Mary Medical Center
1500 S. Lake Park Ave., Hobart, IN
877-785-6060
Monday - Friday, 8 am-8:30 pm

Powers Health
541 Otis Bowen Dr., Munster, IN
219-934-8888 or 800-210-9776
Monday - Friday, 8 am-5:30 pm